Privacy Policy

Your privacy is our priority

Effective Date: 1 July 2025
Last Updated: 24 July 2025

Kiwi Property Solutions is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you contact us via Facebook, Messenger, our website, or any other method.

1. What Information We Collect

We may collect personal information such as:

•Your name
•Contact details (e.g. phone number, email)
•Property address (if you choose to provide it)
•Basic property information (e.g. property condition, reason for selling)
•Any other information you voluntarily share when messaging or submitting a form

Note: We do not collect or store sensitive financial details, banking information, or legal documents via Facebook.

2. How We Use Your Information

We collect your information to:

•Contact you about your enquiry
•Provide a property valuation or offer
•Book a time to view your property
•Discuss potential solutions for buying or selling
•Improve our services and marketing efforts

We do not sell, rent, or trade your information to third parties.

3. How Your Information is Stored

Information you provide via Facebook, Messenger, or lead forms may be stored securely in our internal CRM, email inbox, or password-protected devices. We take reasonable steps to ensure your information is safe and only accessible to authorised team members.

4. Who We Share It With

We may share limited information (such as property address or condition) with trusted service providers or partner professionals (e.g. builders or valuers) only when necessary to progress your enquiry. We never share your full contact details without your permission.

5. Your Rights

You have the right to:

•Ask what personal information we hold about you
•Request access to or correction of that information
•Ask us to delete your data at any time

To do so, simply email us at kiwipropsolutions@gmail.com

6. Cookies and Facebook Advertising

We may use Facebook's tools (such as the Meta Pixel) to improve our advertising and better reach people who are likely to benefit from our services. This may involve anonymised tracking of website visits or form submissions.

You can manage your Facebook ad preferences in your personal settings.

7. Contact Us

For any privacy-related questions, contact:

Kiwi Property Solutions

kiwipropsolutions@gmail.com 0274 784 977